Enroll in a course that meets your needs

Batista & Associates offers various online and in-person courses that cover a wide range of topics. You can choose from many different workplace training courses, including:


Administrative Skills

  • Administrative Office Procedures
  • Administrative Support
  • Archiving and Records Management
  • Basic Bookkeeping
  • Business Writing
  • Collaborative Business Writing
  • Executive and Personal Assistants
  • Meeting Management
  • Organizational Skills
  • Social Media in the Workplace
  • Supply Chain Management



Sales and Marketing
  • Body Language Basics
  • Call Center Training
  • Coaching Salespeople
  • Contact Center Training
  • Creating a Great Webinar
  • Employee Recognition
  • Event Planning
  • High-Performance Teams Inside the Company
  • High-Performance Teams Remote Workforce
  • In-Person Sales
  • Internet Marketing Fundamentals
  • Marketing Basics
  • Media and Public Relations
  • Motivating Your Sales Team
  • Multi-Level Marketing
  • Overcoming Sales Objections
  • Presentation Skills
  • Proposal Writing
  • Prospecting and Lead Generation
  • Sales Fundamentals
  • Servant Leadership
  • Social Media Marketing
  • Telephone Etiquette
  • Top 10 Sales Secrets



Career Development
  • Assertiveness and Self-Confidence
  • Communication Strategies
  • Creative Problem Solving
  • Developing Creativity
  • Digital Citizenship
  • Entrepreneurship
  • Interpersonal Skills
  • Learning Essentials
  • Negotiation Skills
  • Personal Branding
  • Project Management
  • Telework and Telecommuting
  • Ten Soft Skills You Need
  • The Cloud and Business
  • Time Management
  • Women in Leadership

Batista & Associates also has a library of "in-person workshops". These workshops are tailored to meet your company's specific needs.

No matter your company's goals, our experienced trainer will provide the knowledge needed to set your team up for success. Contact us today to schedule a business leadership workshop.


Human Resources

  • Business Succession Planning
  • Contract Management
  • Crisis Management
  • Developing a Lunch and Learn
  • Diversity and Inclusion
  • Employee Onboarding
  • Employee Recruitment
  • Employee Termination Processes
  • Generation Gaps
  • Health and Wellness at Work
  • Hiring Strategies
  • Human Resource Management
  • Managing Workplace Harassment
  • Measuring Results From Training
  • Millennial Onboarding
  • Talent Management
  • Train-the-Trainer
  • Universal Safety Practices
  • Workplace Diversity
  • Workplace Harassment
  • Workplace Violence



Workplace Essentials
  • Appreciative Inquiry
  • Business Acumen
  • Business Ethics
  • Business Etiquette
  • Change Management
  • Civility in the Workplace
  • Conflict Resolution
  • Customer Service
  • Customer Support
  • Cyber Security
  • Delivering Constructive Criticism
  • Developing Corporate Behavior
  • Handling a Difficult Customer
  • Networking Outside the Company
  • Risk Assessment and Management
  • Safety in the Workplace
  • Team Building for Managers
  • Teamwork and Team Building



Personal Learning and Development
  • Adult Learning - Mental Skills
  • Adult Learning - Physical Skills
  • Anger Management
  • Attention Management
  • Being a Likeable Boss
  • Critical Thinking
  • Emotional Intelligence
  • Goal Setting and Getting Things Done
  • Improving Mindfulness
  • Improving Self-Awareness
  • Increasing Your Happiness
  • Job Search Skills
  • Life Coaching Essentials
  • Managing Personal Finances
  • Managing Workplace Anxiety
  • Personal Productivity
  • Public Speaking
  • Social Intelligence
  • Stress Management
  • Taking Initiative
  • Work-Life Balance



Supervisors and Managers
Budgets and Financial Reports
  • Coaching and Mentoring
  • Conducting Annual Employee Reviews
  • Developing New Managers
  • Employee Motivation
  • Facilitation Skills
  • Knowledge Management
  • Leadership and Influence
  • Lean Process and Six Sigma
  • Manager Management
  • Middle Manager
  • Office Politics for Managers
  • Performance Management
  • Self-Leadership
  • Supervising Others
  • Team Building Through Chemistry
  • Virtual Team Building and Management